Terms & Conditions
Terms & Conditions
Effective Date: [18 June 2026]
Introduction
Welcome to StarFruits. These Terms & Conditions (“Terms”) govern your access to and use of the StarFruits website, mobile applications, ERP systems, software solutions, and all related services (collectively referred to as the “Platform”).
StarFruits is a digital agriculture and supply chain platform that connects Farmers, Vendors, Retailers, Wholesalers, Delivery Partners, and Businesses for procurement, inventory management, order processing, logistics, and related services.
By accessing, browsing, registering, or using the Platform, you agree to comply with and be legally bound by these Terms & Conditions, our Privacy Policy, and all other policies published on the Platform.
If you do not agree with any part of these Terms, you should discontinue use of the Platform immediately.
Definitions
For the purpose of these Terms:
- Platform means the StarFruits website, mobile applications, ERP software, APIs, and related services.
- User means any individual, business, farmer, vendor, retailer, wholesaler, delivery partner, or entity accessing or using the Platform.
- Services means all products, features, software, logistics, marketplace, and technology services provided by StarFruits.
- Content means text, images, product information, software, databases, reports, documents, and other materials available on the Platform.
Eligibility
To access and use our Services:
- You must be at least 18 years old.
- You must have the legal capacity to enter into a binding agreement.
- Businesses must possess all necessary licenses, registrations, permits, and approvals required by applicable laws.
- You must provide accurate and complete information during registration.
StarFruits reserves the right to suspend or terminate accounts that provide false, misleading, or incomplete information.
Account Registration
To access certain services, users may be required to create an account.
You agree to:
- Provide accurate information.
- Keep account credentials confidential.
- Update information whenever changes occur.
- Accept responsibility for all activities conducted under your account.
You are solely responsible for maintaining the security of your login credentials.
Use of the Platform
Users agree to use the Platform only for lawful purposes.
You shall not:
- Use the Platform for illegal activities.
- Upload harmful software or malicious code.
- Attempt unauthorized access to systems.
- Interfere with Platform operations.
- Misrepresent products, services, or business information.
- Violate applicable laws or regulations.
- Infringe intellectual property rights.
- Engage in fraudulent transactions.
Any violation may result in suspension or permanent termination of access.
Orders and Transactions
The Platform enables transactions between various stakeholders within the agricultural supply chain.
Order Placement
Users are responsible for verifying:
- Product details
- Quantity
- Pricing
- Delivery information
before confirming an order.
Order Acceptance
StarFruits reserves the right to:
- Accept or reject orders
- Modify order quantities
- Cancel transactions
- Restrict purchases
where necessary due to operational, technical, legal, or quality-related reasons.
Product Availability
Product availability may vary based on:
- Seasonal factors
- Market conditions
- Inventory levels
- Logistics constraints
Availability displayed on the Platform does not guarantee fulfillment.
Pricing and Payments
Users agree to pay all applicable charges associated with the Services.
Prices displayed may include or exclude:
- GST
- Delivery Charges
- Handling Fees
- Service Charges
depending on the transaction type.
StarFruits reserves the right to modify pricing at any time without prior notice.
Failure to complete payment may result in:
- Order cancellation
- Service suspension
- Account restrictions
Delivery Services
Delivery timelines displayed on the Platform are estimates only.
Delivery schedules may be affected by:
- Weather conditions
- Transportation delays
- Government restrictions
- Natural disasters
- Operational constraints
StarFruits shall not be liable for delays arising from circumstances beyond reasonable control.
Users must inspect delivered goods and report discrepancies within the applicable reporting period.
Product Quality
Fresh fruits, vegetables, and agricultural products are natural products and may vary in:
- Size
- Shape
- Weight
- Color
- Appearance
Minor variations shall not be considered defects.
Users must inspect products upon delivery and report quality concerns promptly.
Intellectual Property Rights
All content available on the Platform including:
- Logos
- Trademarks
- Software
- Databases
- Designs
- Graphics
- Text
- Reports
- Mobile Applications
are the exclusive property of StarFruits or its licensors.
Users may not:
- Copy
- Reproduce
- Modify
- Distribute
- Reverse engineer
- Commercially exploit
any content without prior written consent.
Third-Party Services
The Platform may contain links to third-party websites, services, payment gateways, logistics providers, or business partners.
StarFruits is not responsible for:
- Third-party content
- Service quality
- Privacy practices
- Availability
- Security practices
Users access such services at their own risk.
Limitation of Liability
To the maximum extent permitted by law, StarFruits shall not be liable for:
- Indirect damages
- Consequential losses
- Business interruption
- Loss of profits
- Loss of data
- Delivery delays
- Service interruptions
- Product shortages
- Technical failures
The Platform and Services are provided on an “As Is” and “As Available” basis.
Indemnification
You agree to indemnify and hold harmless StarFruits, its directors, employees, affiliates, partners, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:
- Violation of these Terms
- Violation of laws
- Misuse of the Platform
- Fraudulent activities
- Violation of third-party rights
Suspension and Termination
StarFruits may suspend, restrict, or terminate access to the Platform without prior notice if:
- Terms are violated.
- Fraud is suspected.
- Legal requirements necessitate action.
- Platform security is compromised.
- User activities negatively impact other users or operations.
Termination shall not affect obligations accrued before termination.
Force Majeure
StarFruits shall not be responsible for any delay or failure resulting from events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Fires
- Pandemics
- Government actions
- Strikes
- Internet outages
- Power failures
- Transportation disruptions
Privacy
Use of the Platform is also governed by the StarFruits Privacy Policy.
By using the Platform, you consent to the collection, processing, and storage of information as described in the Privacy Policy.
Modifications to Services
StarFruits reserves the right to:
- Add new features
- Modify existing services
- Remove services
- Change operational procedures
without prior notice.
Continued use of the Platform constitutes acceptance of such modifications.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, unless otherwise required by applicable law.
Dispute Resolution
In the event of any dispute, users agree to first attempt resolution through communication with StarFruits support.
If the dispute remains unresolved, it shall be governed under applicable Indian laws and subject to the jurisdiction mentioned above.
Changes to Terms & Conditions
StarFruits reserves the right to amend, modify, or update these Terms at any time.
Updated Terms will be posted on this page along with the revised Effective Date.
Your continued use of the Platform following such updates constitutes acceptance of the revised Terms.
Contact Information
For questions regarding these Terms & Conditions, please contact:
StarFruits Technologies Private Limited
Email: info@starfruits.in
Phone: +91 8905171066
Website: www.starfruits.in
Registered Office Address: Balaji Tower, Durgapura, Jaipur, Rajasthan
Acceptance
By accessing, registering, or using the StarFruits Platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.